Privacy Policy
Effective Date: March 25, 2025
1. Introduction
Euphoria is an amusement park booking and ticketing application that allows customers to book rides, purchase tickets, and manage their park experience. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including authentication via Google Sign-In.
2. Information We Collect
a. Account Information
When you create an account (via email/password or Google Sign-In), we collect:
- Full Name
- Email Address
- Password (stored securely as a hash — we never store or see your actual password)
- Google Account ID (if using Google Sign-In)
- Profile Photo (optional)
We do not collect contacts, Google Drive files, calendar data, or any other sensitive information from your Google account.
b. Transaction & Booking Data
When using our booking and payment services, we collect:
- Ticket purchases and ride selections
- Transaction history and reference numbers
- Payment status (paid, pending, failed)
- Ticket holder names entered during booking
c. Device & Technical Data
- Device type and operating system (for app compatibility)
- App version
d. What We Do NOT Collect
- Location data (GPS)
- Phone contacts or call logs
- Camera or microphone data
- Credit card or bank account numbers (payments are processed securely by Maya/PayMaya; we never see or store your payment details)
3. How We Use Your Information
Your information is used only for:
- Authenticating and logging you into the Euphoria app
- Creating and managing your user account
- Processing ticket purchases and ride bookings
- Sending booking confirmations and updates
- Providing customer support
- Improving our services and user experience
We do not use your information for advertising or marketing purposes without your explicit consent.
4. Legal Basis for Processing
We process your data based on:
- Your consent when using Google Sign-In
- Contractual necessity for providing booking services
- Legitimate interests in maintaining secure authentication
- Legal obligations where applicable
5. Data Sharing
We do not sell or share your personal data with third parties for marketing purposes. Information may only be shared:
- Maya (PayMaya) — our payment processor. When you make a payment, you will be redirected to Maya's secure checkout page. Maya processes your payment information directly; we do not receive or store your credit card or bank details.
- Google — if you use Google Sign-In, authentication is handled by Google's OAuth service. We only receive your name, email, and profile photo.
- When required by law or legal process
- To protect our rights, privacy, safety, or property
6. Data Security
Your information is stored securely and protected using industry-standard security measures including encrypted connections (HTTPS), secure authentication protocols, and server-level security practices.
7. Data Retention
We retain your information only while your account remains active and for a reasonable period thereafter as required by law. You may request deletion of your account and associated data at any time.
8. Your Rights
You have the right to:
- Access your stored information
- Correct or update your data
- Request deletion of your account
- Withdraw consent at any time
- Export your data in a portable format
9. Third-Party Services
Euphoria integrates with the following third-party services:
10. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
11. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a new effective date. Continued use of the app after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or to exercise your data rights, please contact us at:
Euphoria Amusement Park
Email: orbitsdev00@gmail.com
Phone: +63 936 630 3145